Privacy Policy

1. Introduction

Polygee (“we”, “us”, or “our”) operates the website www.polygeeesp.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Company: Jiangsu Polygee Environmental Technology Co., Ltd.
Address: Yangshe Town Industrial Park, Zhangjiagang, Jiangsu 215600, China

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily submit when you:

• Fill out our contact or quote request form (name, email, phone number, company name, message)
• Subscribe to our newsletter
• Communicate with us via email, WhatsApp, or other channels
• Request product catalogs or technical documents

2.2 Information Collected Automatically

When you access our website, we may automatically collect:

• Device information: browser type, operating system, screen resolution
• Usage data: pages visited, time spent on pages, click patterns
• Network information: IP address, approximate geographic location, referring URL

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing product quotations
• Processing and fulfilling orders or OEM/ODM requests
• Sending relevant product updates, catalogs, or industry news (only with your consent)
• Improving our website, products, and customer service
• Analyzing website traffic and user behavior to enhance user experience
• Complying with legal obligations and resolving disputes

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. The types of cookies we use include:

Cookie Type	Purpose	Duration
Essential	Required for website functionality (e.g., Cloudflare security)	Session
Analytics	Help us understand how visitors interact with our website (e.g., Google Analytics)	Up to 2 years
Functional	Remember your preferences and settings	Up to 1 year

You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and conducting business:

• Cloudflare: Website security and performance optimization
• Google Analytics: Website traffic analysis
• Web3Forms: Contact form processing
• WhatsApp (Meta): Customer communication

These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell, rent, or trade your personal information to any third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for all data transmitted to and from our website
• Cloudflare Web Application Firewall (WAF) protection
• Access controls limiting data access to authorized personnel only
• Regular security reviews and updates

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

• Inquiry and quote data: retained for up to 3 years after last contact
• Transaction records: retained as required by applicable tax and commercial law
• Analytics data: anonymized and retained for up to 26 months

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request restriction of processing of your data
• Portability: Request transfer of your data to another service provider
• Objection: Object to the processing of your personal data for certain purposes

To exercise any of these rights, please contact us using the information provided below. We will respond within 30 days.

9. International Data Transfers

As a China-based manufacturer serving customers in 50+ countries, your data may be transferred to and processed in countries where data protection laws may differ from your own. When we transfer data internationally, we implement appropriate safeguards to ensure your information remains protected.

10. Children’s Privacy

Our website and services are designed for B2B (business-to-business) use and are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: